|
Intercultural competence is the ability to communicate effectively and appropriately with people of other cultures:〔Messner, W., & Schäfer, N. (2012) The ICCA Facilitator's Manual. Intercultural Communication and Collaboration Appraisal. London: GloBus Research, p. 41 (also see: http://icca.globusresearch.com); Spitzberg, B. H. (2000). A Model of Intercultural Communication Competence. In L. A. Samovar, & R. E. Porter, Intercultural Communication - A Reader (pp. 375-87). Belmont: Wadsworth Publishing.〕 * Appropriately. Valued rules, norms, and expectations of the relationship are not violated significantly. * Effectively. Valued goals or rewards (relative to costs and alternatives) are accomplished. In interactions with people from foreign cultures, a person who is interculturally competent understands the culture-specific concepts of perception, thinking, feeling, and acting. Intercultural competence is also called "cross-cultural competence" (3C). ==Basics== Cultures can be different not only between continents or nations but also within the same company and even within the same family. The differences may be ethical, ethnic, geographical, historical, moral, political, or religious. The basic requirements for intercultural competence are empathy, an understanding of other people's behaviors and ways of thinking, and the ability to express one's own way of thinking. It is a balance, situatively adapted, among four parts: * Knowledge (about other cultures and other people's behaviors) * Empathy (understanding the feelings and needs of other people) * Self-confidence (knowledge of one's own desires, strengths, weaknesses, and emotional stability) * Cultural identity (knowledge of one's own culture) 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Intercultural competence」の詳細全文を読む スポンサード リンク
|